Skip to content
Cogs3-Right Page Alignment

Critical Thinking Skills for

Business Problem Solvers

Providing you with a proven structured approach with a common language.

These practices are used by over 2 million Leaders & Managers worldwide.

Enhance the Critical Thinking of your Workforce!

Available as an Onsite Workshop, Virtual Workshop. (Online Self-Paced Coming Soon)

Why-PSDM-1200px
KF-5-PSDM-Processes-3-Skills-1000px
Why-PSDM-5-Reasons-to-Attend-1200px
Why-PSDM-2-1200px
PSDM-Structure-Approach-1200px

  • Stakeholder Engagement & SME Optimisation

    Ask the question from the right SME to get the right answer” - IMPROVED DATA QUALITY

  • Use Templates with Structured Questions

    Progress in a systematic and organised flow - QUALITY WITH SPEED - CONSENSUS

    Teams gather relevant data only - AVOID CONFUSION AND COUNTLESS ITERATIONS

    Visibility of the templates and standard structure - HEALTHY COLLABORATION ACROSS SILOS

  • Solve Problems "First Time Every Time!"

    Relevant, minimalistic, factual and verified data - Reduce Costs by decreasing your "Mean-Time to Resolve"

     

  • Drive Specificity "The devil lies in the detail"

    Being specific reduces the time spent to brainstorm and create innovative solutions - ELIMINATES TIME WASTING

    Using a template with structured questions ensures the specificity of data - DIRECT CORRELATION TO QUALITY, UNDERSTANDING.

  • Robust & Repeatable Approach

    Provides a high level of confidence to problem solvers interacting with diverse information providers - HIGH LEVEL OF CONFIDENCE - KNOW THEY WILL GET TO AN ANSWER

    The repeatable process is applicable in almost all problem situations. EASE OF USE - SUSTAINED APPLICATION AND EASIER ORGANIZATION ADOPTION

  • Bespoke Templates for IM, PM & Change Control

    Templates customized for purpose - ELIMINATES WASTE AND USE OF GENERAL APPROACHES

What Our Clients Say...

"If I had this set of tools earlier in my career I would have destroyed the competition!"

Account Manager, Woolworths Group.

"This training helped the team visualize the reasons behind why we do what we do!"

Marketing Manager, ANZ.

"The thinking behind my decisions has strengthened and tightened my leadership and management style which is leading to even better results in running a profitable business"

Head of Service Delivery, NAB.

"Utilizing the tools from our training have been invaluable and are helping us shape and develop our teams to focus on the right critical thinking and strategies to dominate our industry"

Department Head, Macquarie Group.

"The tools improved strategic discussions, enabled us to discover short-comings quicker and empowered us to make decisions confidently within our established process"

Head of Risk, Spark.

"As a result of the Decision-Making process, our teams selected a solution that was very different to what they thought would happen. All agreed it was a superior solution, and this saved us over $5.5M"

Programme Manager, Westpac.

"Prior to our use of KEPNERandFOURIE CauseWise and SolutionWise, it used to take us anywhere from two weeks to several months to 'turn around' a plan of action to improve our processes and prevent reoccurrence.

That time has been reduced to less than one week on complex issues. On non-complex issues, the turn around time for 'return to work' with solution buy-in has been reduced from >12 hours to 1.5 hours"

Quality Manager at NAVSEA.

Start Learning Today!

Don't Delay - Get started on improving your skills and those of your Team.

Available as an Onsite Workshop, Virtual Workshop. Online Self-Paced is comming soon.